Account Representative (Ref#007)

• CA
• Full-time
• Published: 2023-04-11 18:12:36Z

JOB DESCRIPTION

Establish and maintain company as a trusted partner with new and existing customers. Care for customers by listening, offering solutions based on their needs, and being a proactive partner in their reliability and maintenance planning.

JOB RESPONSIBILITIES

• Hunter Position – aggressively seek new opportunities to reach and exceed assigned revenue targets
• Create revenue generating events within our portfolio
• Prospect and qualify new sales leads
• Serve and grow existing accounts with excellence
• Achieve set sales quotas, KPI’s, and various sales metrics set by executive management
• Monitor and provide information on competitive marketplace
• Cross and Up sell a diverse offering of industrial & technical products and services across parent company portfolio, including sister company product lines
• Maintain an updated sales pipeline & sales activities in CRM, including upcoming projects, outages, expansions, etc
• Develop and maintain strong ongoing relationships with prospects, customers, and co-workers
• Serve as single point of contacts for your accounts & territory
• Liaison between the customer and the inside support teams.
• Develop and maintain a highly respectable image of company in the eyes of the customer
• Manage expectations of the customer and company to deliver the most successful results possible every time
• Organize and plan customer meetings (in-person and virtual), presentations, workshops, and site visits
• Engage in and contribute to sales meetings and initiatives for planning, strategizing and successfully implementing sales objectives
• Travel within region for customer meetings, site visits, sales meetings, industry events, joint sales calls, training events
• Communicate competitive market information to help sales support team build competitive bids
• Observe all safety procedures and use proper safety equipment including but not limited to eye, ear, and hand protection
• Maintain a clean, neat, and safe work environment at all times
• Operate and maintain equipment in a safe manner at all times
• Perform work according to established company policies and procedures
• Perform other duties as requested

QUALIFICATIONS

• Bachelor’s degree in Business, Marketing, Communication or related fields OR equivalent work experience
• Minimum 5 years of experience in Sales, motor repair, mining, petrochemical, oil and gas, steel & aluminum mills, or other heavy industrial fields preferred
• Results-oriented mindset, focused on the execution of goals
• Ability to create and maintain a strong sales funnel
• Proven track record of successfully exceeding sales targets
• Strong interpersonal, communication, presentation, negotiation and relationship building abilities, including navigating customer relations
• Ability to manage technical issues effectively
• Experience with Microsoft Office & CRM
• Strong listening & organizational skills
• Strong self-initiative with the ability to effectively work without direct supervision