Industrial Field Engineer (Ref#007)

• Chicago, IL
• Full-time
• Published: 2021-12-06 19:55:02Z

JOB DESCRIPTION

Provide industrial field engineering services at customer sites and at company locations for routine and moderately complex issues. Provide multi-industry knowledge including but not limited to mining, steel mill, power plant, and manufacturing facilities.

 

ESSENTIAL FUNCTIONS

Engineer

• Provide technical services as it relates to routine and moderately complex maintenance and/or repair of control systems and their components at customer sites or in company locations.

• Diagnose and troubleshoot issues as they relate to control systems and their components at customer sites or in company shops.

• Communicate with plant engineers and/or maintenance personnel at customer sites on technical questions and specifications.

• Provide after-hours support in person and/or over the phone.

• Provide technical information and data to Administrative Assistant for the creation of quotations and work scopes. Information includes job repair requirements, parts for order and use, and associated cost.

• Complete necessary service, time tracking, and expense documentation.

• Maintain tools and test equipment properly.

• Communicate with company’s account managers regarding the status of work as it applies to their customers.

• Communicate with company’s sales personnel regarding customer questions.

• Identify and assist with repair and manufacturing training needs.

• Ensure that all completed work meets company’s Standards and complies with company’s ISO Quality System.

• Communicate clearly, concisely, and with accuracy to employees, customers, and vendors.

• Appreciate and demonstrate company’s Core Values and Principles, and Corporate Mission.

Other

• Observe all safety procedures and use proper safety equipment as needed.

• Maintain a clean, neat, and safe work environment at all times.

• Operate and maintain equipment in a safe manner at all times.

• Promote strong company image and maintain positive working relationships at all times including professional behavior with customers, vendors, and co-workers on a daily basis.

• Provide outstanding customer service at all times.

• Perform work according to established company policies and procedures.

• Perform other duties as requested.

 

REQUIREMENTS

Education

• Bachelor’s degree in Electrical Engineering or an equivalent combination of education and/or work experience.

Experience

• Four years engineering experience in industrial field service and/or similar industrial environment.

• Mining and/or metals industry experience preferred.

Other

• Knowledge of programmable logic controllers (PLC) and/or variable frequency drive (VFD) systems for machine troubleshooting.

• Knowledge of multiple industrial applications.

• Ability to take after-hours calls.

• Ability to work independently with little direct management.

• Strong math skills including algebra, trigonometry, and analytical geometry skills.

• Strong written and verbal communication skills.

• Strong interpersonal skills.

• Strong organizational skills.

• Strong problem solving/troubleshooting skills.

• Strong time management skills with the ability to multitask while coordinating multiple high level priorities.

• Strong knowledge of personal computers and Microsoft Office software.

• Ability to read, write, and comprehend complex written and verbal instructions.

• Ability to understand, perform, and retain various job related training, operational, and safety procedures.

• Ability to exercise initiative, judgment, and decision making related to non-routine duties.

• Overnight travel required.

 

BENEFITS

• Salary: $75,000 - $90,000

 

Values Statement: Cares for people; shows humility; acts with absolute integrity and trustworthiness; never gives up; continually grows; and demonstrates excellence.