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Industrial Field Engineer (Ref#007)

  • Chicago, IL
  • Full-time
  • Published: 2021-12-06 19:55:02Z


Provide industrial field engineering services at customer sites and at company locations for routine and moderately complex issues. Provide multi-industry knowledge including but not limited to mining, steel mill, power plant, and manufacturing facilities.




  • Provide technical services as it relates to routine and moderately complex maintenance and/or repair of control systems and their components at customer sites or in company locations.

  • Diagnose and troubleshoot issues as they relate to control systems and their components at customer sites or in company shops.

  • Communicate with plant engineers and/or maintenance personnel at customer sites on technical questions and specifications.

  • Provide after-hours support in person and/or over the phone.

  • Provide technical information and data to Administrative Assistant for the creation of quotations and work scopes. Information includes job repair requirements, parts for order and use, and associated cost.

  • Complete necessary service, time tracking, and expense documentation.

  • Maintain tools and test equipment properly.

  • Communicate with company’s account managers regarding the status of work as it applies to their customers.

  • Communicate with company’s sales personnel regarding customer questions.

  • Identify and assist with repair and manufacturing training needs.

  • Ensure that all completed work meets company’s Standards and complies with company’s ISO Quality System.

  • Communicate clearly, concisely, and with accuracy to employees, customers, and vendors.

  • Appreciate and demonstrate company’s Core Values and Principles, and Corporate Mission.


  • Observe all safety procedures and use proper safety equipment as needed.

  • Maintain a clean, neat, and safe work environment at all times.

  • Operate and maintain equipment in a safe manner at all times.

  • Promote strong company image and maintain positive working relationships at all times including professional behavior with customers, vendors, and co-workers on a daily basis.

  • Provide outstanding customer service at all times.

  • Perform work according to established company policies and procedures.

  • Perform other duties as requested.




  • Bachelor’s degree in Electrical Engineering or an equivalent combination of education and/or work experience.


  • Four years engineering experience in industrial field service and/or similar industrial environment.

  • Mining and/or metals industry experience preferred.


  • Knowledge of programmable logic controllers (PLC) and/or variable frequency drive (VFD) systems for machine troubleshooting.

  • Knowledge of multiple industrial applications.

  • Ability to take after-hours calls.

  • Ability to work independently with little direct management.

  • Strong math skills including algebra, trigonometry, and analytical geometry skills.

  • Strong written and verbal communication skills.

  • Strong interpersonal skills.

  • Strong organizational skills.

  • Strong problem solving/troubleshooting skills.

  • Strong time management skills with the ability to multitask while coordinating multiple high level priorities.

  • Strong knowledge of personal computers and Microsoft Office software.

  • Ability to read, write, and comprehend complex written and verbal instructions.

  • Ability to understand, perform, and retain various job related training, operational, and safety procedures.

  • Ability to exercise initiative, judgment, and decision making related to non-routine duties.

  • Overnight travel required.



  • Salary: $75,000 - $90,000


Values Statement: Cares for people; shows humility; acts with absolute integrity and trustworthiness; never gives up; continually grows; and demonstrates excellence.

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